One of our regular patrons came in to the reference department for a visit recently. She had something special to show us. As she pulled a flat rectangular object out of her tote bag and proceeded to carefully remove the plastic bag that protected it from the torrential rain, I was silently making guesses as to what this item, that was clearly very important to her, could be. Actually, I had a pretty good idea when I saw her beaming face as she walked in, and I was right. It was her diploma! From Bridgewater State University. Maureen came to the reference department for at least the last two years on a regular basis to use the public computers to do her research and writing for all of her classes.
Not only did she learn what was taught in her classes, but from all of us in the reference staff, she learned how to use a computer, find the best materials for her research, write a bibliography and more! She never failed to express how much being in the library helped her to make it through her social sciences program. As a commuter student, she relied more on her local library than the university library for support because, well, it was home and she knew we’d help her with whatever she needed. We all enjoyed keeping abreast of her progress and loved hearing about all those A’s she earned!
So, Maureen, thank you for letting us be a part of this milestone in your life and congratulations on your Bachelor of Science from Bridgewater University! We know you worked hard for it. We look forward to your next milestones. Keep us posted!
This is truly one of the most gratifying aspects of being a reference librarian.
Photo: Maureen holding her diploma and me.